Privacy policy


1. Introduction

Welcome to London Urban (“we,” “our,” or “us”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website at [email protected] (“Website”). By using our Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect various types of information from you when you use our Website, including but not limited to:

  • Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and postal address, which you may provide when contacting us or requesting information.
  • Log Data: Information about your interactions with our Website, such as your IP address, browser type, and operating system, collected through cookies and similar technologies.
  • Usage Information: Information about how you use our Website, such as the pages you visit, the time and date of your visits, and the actions you take while on our Website.
  • Communications: Any communications you send to us, including emails and messages through contact forms.

3. How We Use Your Information

We may use the information collected for the following purposes:

  • To provide you with information or services you have requested.
  • To respond to your inquiries and provide customer support.
  • To improve and optimize our Website’s performance and user experience.
  • To send you promotional or marketing communications with your consent.
  • To comply with legal obligations and protect our rights.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing habits and preferences. You can manage your cookie preferences by adjusting your browser settings.

5. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in delivering our services or operating our Website. We will not sell or rent your personal information to third parties without your consent, except as required by law.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Your Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time. To exercise your rights or for any privacy-related inquiries, please contact us using the information provided in the “Contact Us” section below.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this Privacy Policy periodically to stay informed about our data practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Navigator House,
60 High Street,
Hampton Wick,

t: 020 7100 3887
e: [email protected]